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Lucky Club - Terms and Conditions

Vision Australia T/A Seeing Eye Dogs ABN 67 108 391 831

Lucky Club Terms and Conditions

Seeing Eye Dogs conducts the Lucky Puppy Lottery four times per year.

As a Lucky Club member:

  • You authorise Seeing Eye Dogs to automatically debit your nominated, and securely held, credit card prior to the launch of each Lucky Puppy Lottery for the amount of tickets specified when registering for a Lucky Club membership, until further notice. This will occur for each of the Lucky Puppy Lotteries ($2.50 per ticket).
  • Once your credit card payment is approved, your ticket(s) will be emailed to your nominated email address, which was provided at the time of registration.
  • If the payment is declined, for reasons such as insufficient funds, expired credit card details, a dispute, and so on, then Seeing Eye Dogs cannot guarantee you a ticket(s) for the forthcoming Lucky Puppy Lottery. It is your responsibility to contact us with an alternative payment method by emailing support@luckypuppylottery.org.au
  • Your nominated amount of ticket(s) will be repeated in every lottery, until further notice.
  • Your ticket(s) number is randomly selected, and ticket numbers cannot be pre-selected.
  • You can adjust the number of selected tickets for the Lucky Puppy Lottery without having to re-join by sending us an email at support@luckypuppylottery.org.au
  • It is your responsibility to notify Seeing Eye Dogs of any changes to your credit card and personal details by sending us an email at support@luckypuppylottery.org.au
  • You can cancel your membership at any time, without penalty, by sending us an email at support@luckypuppylottery.org.au
  • The full terms and conditions of the Lucky Puppy Lottery apply. You can find them here.
  • In accordance with Australian consumer law, Seeing Eye Dogs is not obligated to provide a refund for any 'change of heart' decision related to the purchase of a ticket. For other refund requests, or if tickets have been sold in error, Seeing Eye Dogs may provide a refund at its discretion on a case by case basis.
  • Refund requests must be received and approved by Seeing Eye Dogs the day before the prize draw to be processed.
  • Refunds will NOT be approved after the prize draw close date and time.
  • Refund requests need to be in writing and emailed to support@luckypuppylottery.org.au


Lucky Puppy Lottery No. 81 – Lucky Club Trade Promotions - Terms and Conditions

The name of this promotion is the ‘Lucky Club Prize.’

The promoter is Ian Andrew Finlayson of Seeing Eye Dogs Vision Australia: 454 Glenferrie Road, Kooyong Victoria.

Instructions on how to enter and prize details form part of these terms and conditions.

By participating in this promotion entrants agree to be bound by these terms and conditions.

Entries into the draw will be accepted from Monday, 11 October 2021 until the promotion closes at midnight AEST Tuesday, 21 December 2021, or until sold out.

The Lucky Club Prize will be drawn at 2:30pm AEST Tuesday, 21 December 2021

Entry can be made via this method: A Lucky Club member must have an active membership and have at least 1 (one) ticket in the current lottery (No. 81).

The Lucky Club Prize winner(s) will win a $500 Eftpos Gift Card.

The Lucky Club winner(s) will have the $500 Eftpos Gift Card sent out to their nominated postal address after a 100-point identification check has been completed and verified by a Seeing Eye Dogs representative.

The winner(s) will be notified by telephone and email by a representative of Seeing Eye Dogs after the prize draw.

The winner(s) first name, suburb, state and ticket number will be announced on the Lucky Puppy Lottery website and Facebook Page within 24-hours of confirming the winner.

If the winner chooses not to accept the prize, or if the prize is forfeited, Seeing Eye Dogs reserves the right not to draw another winner.

Unclaimed Prizes in the ACT: Where Seeing Eye Dogs is unable to contact a winner, or any prize remains unclaimed 8 weeks from the draw date, Seeing Eye Dogs reserves the right to conduct a re-draw from the remaining entries in the relevant draw. The re-draw would be conducted at 2:30pm AEST Tuesday, 15 February 2021.

It will be the winner’s responsibility to redeem the prize from the promoter.

No responsibility is accepted for any variation in the value of the prize.

Prize images/photographs are used for illustration purposes only and do not necessarily depict the actual prize.

By participating in this promotion, participants signify their acceptance of all conditions.

Managers of Seeing Eye Dogs, their associated agencies and immediate families, are ineligible to enter.

Seeing Eye Dogs and associated agencies accept no responsibility for any loss, damage, accident, death or injury resulting from the promotion, and all contestants release from, and indemnify Seeing Eye Dogs against any claim they may have in respect of all liability, cost, loss or expense arising out of acceptance of any prize or participation in the competition including (but not limited to) loss of income, personal injury and damage to property and whether direct or consequential, foreseeable, due to some negligent act or omission or otherwise.

The Promoters’ decision will be final and cannot be contested. No correspondence will be entered into.

The Promoters reserve the right to limit entry, discontinue competition or amend rules if considered necessary, without notice (but subject to any required regulatory approval).

The completed entry and any information contained thereon shall remain the property of Seeing Eye Dogs.